Discoverability

Promotion is part of discoverability, but it is only a part!

Libraries are vast sources of information, contained in a variety of formats, shelved in a variety of ways and locations. So how do [potential] users find the information they need?

In our library we have many different locations, from collections housed in different buildings (including an off-site storage facility), through collections in the basement (hard-copy journals, media items, missing pages/offprints, the archive and the rolling stack) the ground floor (short loan items), the first floor (reference section and Dewey sequence 001-615) to the top floor (Dewey sequence 616-999, oversize items, pamphlets and vulnerable items in secure glass display cabinets). How on earth do we expect users to be able to navigate through our valuable information resources when we spread our stock throughout the buildings in jigsaw-like fashion? If you have the picture, it’s easy enough to do, but if don’t have that useful aid, what do users do, and how can we help them?

The online catalogue

The catalogue is a huge part of the library’s public face; it needs to be clear, accurate, easy to use and reflective of the information resources that are available. At collection level, some of our resources are discoverable through their site code on the online catalogue (e.g. Law Library, Short Loan Collection), whilst some through their sequence (e.g. Reference, Media, Special Collections), and most are discoverable by old-fashioned serendipity – walking the shelves, finding something that catches your eye and turns out to be relevant!!

But what of title-level discoverability, or content discoverability? This is where, I believe, lies the strengths and skills of the cataloguer. An online catalogue can only ever be as good as the cataloguers who got the information onto it in the first place! If that information is wrong, sloppy, or partial, or the access points are too few or badly assigned and aligned then that title/content discoverability will be compromised.

As cataloguers in my workplace, we all recognise the importance of access and consistency, but we know our catalogue is far from perfect, so we are working on cleaning up our data, thus helping to ensure successful discoverability for our users  

We currently have a couple of projects on the go to enhance the discoverability of our resources by ensuring that we have adequate/copious/excessive authorised subject headings in our records, and that all our name headings are consistent according to our chosen authority list. Our jury's still out on the value of the 505 and 520 fields (at least until we get an OPAC display we have more control over), but couple our enhancement work with cataloguers answering users’ questions when on frontline enquiry work, and you have a recipe for success, at least for the regular stuff – if you’ll pardon the expression!

Other collections

However, not all our collections are catalogued on our library management system, and therefore they don’t appear on our online catalogue. The institutional repository uses different software, but, as cataloguers are involved in helping to create entries, it is possible, to a certain extent, to ensure discoverability through naming conventions, use of consistent keywords etc., where possible using the same conventions that are used in our catalogue records which can help to make more things more easily discoverable. 

The other area where information discoverability can be enhanced is in our archive collection. Again, consistent naming conventions, keywords and classifications all help users to find the information they are seeking, and if these are consistent with records in our other systems then this can help to link disparate collections of resources and therefore information.

And that’s what we want to do! Help our users to access information held in our resources that will help them to achieve their degree, their postgraduate qualification, or keep up with developments in their chosen field.

As cataloguers, I get the feeling we do all this with little thanks and little recognition, from colleagues, of the skills, time and effort we put in. We may hide in the basement, and we may not shout out about our achievements, but our work is omnipresent.

ALCTS - eforums

I've discovered how to check and see if any of my blog posts are being read and whilst checking I've noticed that my post headed ALCTS-eforum seems to appear regularly in the list of posts consulted, but I have a feeling this may be for the wrong reasons, or at least, I haven't been specific enough in the heading of that post.

ALCTS hold regular eforums and that post was a report on the forum specifically devoted to looking into catalogue research, following research that had taken place in 2010 - the Year of Catalog Research.

Since then there have been several eforums on topics of great interest to me and I have found them to be very helpful in demystifying several issues. So, from now on, if I report back on any of these eforums, I will be a bit more specific in my headings and tags so you don't get here and feel short-changed.

My personal brand

I have always been a bit of a wimp when it comes to divulging personal information on the internet. It took me a very long time to trust the internet enough to buy things online (and my purchases are still rather limited) and I have never gone in for internet banking. So, when I decided to create a wiki and a blog, way back in July 2007, I was determined to remain as anonymous as I possibly could.

Choosing a username can get very confusing for one so innocent of the ways of technology. Sometimes sites require your username to be your email address (now, which to use, work or personal?) and sometimes they request a unique username. Chances are, the one you want to use has been taken, so you start adding numbers to the end, or the site does it for you! Then comes the tricky issue of the password; do you use the one you always do, oh, no, can't do that it's not long enough or secure enough etc..

That is how I ended up with the name most people will now associate with me - by trying to be clever and not give away my real name so no-one could steal my identity! How naive! Anyway, you'd be right to say that Jerome was the patron saint of libraries, (and now also refers to a specific library research programme) but that's not why I chose the name. It had more to do with the photographer of one of my favourite photographs, the name of the author of my favourite book, and a couple of sentimental initials. What impression this creates for anyone who reads my stuff, I have no idea. It's a bit like trying to interpret a poem, a work of art or a piece of music; the artist knew what they meant, but that doesn't mean to say it will be interpreted in the way it was intended. But it seemed like a good idea at the time! Of course, I actually didn't want to use exactly the same name for all my web 2.0 sites (to avoid that identity fraud again!) - or was it just that some names were already taken so I ended up with a variation on a theme?


On the subject of photographs, I remember the uproar there was when a photograph of each member of our library staff was digitised and uploaded to the VLE for all our library staff to see - that's all our library staff, not all our insitution's staff, nor all the people in the world - a secure service for which we had to log on. People (and I include myself in that) were worried their pictures would be stolen and edited and implicated in all sorts of crimes. So, I chose a fairly innocuous photograph to upload as my picture on the blog and the wiki, which was also partly determined by lack of expertise with digital photos! This picture has stuck with me on all the sites I've joined, and like Tina has said in her blog on personal brand, I'm reluctant to change this as this picture is probably easily recognised as me by my select group of followers! The added advantage is the air of mystery it creates! Imagine going to a CILIP Executive Briefing on RDA having primed your new Twitter friend (in this case Celine Carty) with the words: "I'll be the one carrying the bar of Toblerone"!

Thanks to a couple of things (not least reaching the grand old age of 50 and wondering why I have a tendency to hide in the basement) and a couple of people (not least our new VC for encouraging all staff to shout about what they are doing, and Celine for being so encouraging when my confidence has waned), I have, however, decided to raise my head above the parapet (yes, I know this is the name of one of the bloggers registered for cpd23 too) and blog about my profession as a cataloguer. This has led to opportunities for me that I would never have thought possible, but my real name has now become attached to my web 2.0 identity.

Interestingly, I "attended" a lecture given by Dr Claire Warwick at UCL entitled: "Great 2 meet u :-) Twitter and digital identity" which talks about why people choose the pictures they do etc.. Well worth the listen.

Last week I discovered that Google search results are based on searches that you have previously made and it is most opportune that Phil Bradley has today tweeted a way round this! So, the following searches produced the following results:

• Searching Google on IE and Firefox for Lynne Dyer resulted in 5,700,000 results of which my Twitter account was the 7th result

• Searching Google on IE for "Lynne Dyer" resulted in 5,230 results of which my Twitter account was the 5th result

• Searching Google on Firefox for "Lynne Dyer" resulted in 5,230 results of which my Twitter account was the 3rd result

• Searching Google on IE and Firefox for "Lynne Dyer" &pws=0 brought back 4 results - none of which were me!

I would conclude from that that I am still pretty well hidden!

Anyway. good luck to all you cpd23 - ers out there!

Blog post on hvcats!

This month instead of putting a blog post on my own site I have contributed to the blog over at hvcats.

It would be naive of us to think that all librarians and library colleagues know what goes on in a technical services / cataloguing / acquisitions department, so over at hvcats I have suggested a brilliant way to increase our visibility by showing people what we do!

Pop over to hvcats and read about one way of organising open days to raise awareness of what you do. You don't specifically have to be a cataloguer to offer an open day to other staff; open days can work for any team wishing to showcase their talents to their colleagues!

Don't forget to browse through earlier posts too: there's some really good stuff over there! Where was that again? Over at hvcats!