... never thought it would come to this!! A rare blog post on, ummmm, cataloguing, well, librarianship, and all things related!
Many years ago our cataloguing team were based in the library, until we were moved out to a nearby building: for the life of me I can't remember why, especially as I was on maternity leave at the time of the move. I do remember being told it was only for a year or so ...
9 years later we moved back into the library. It took us about 3 months of discussions, floor plans, moving desk / drawer / cupboard icons on bits of paper, before we came up with a workable office layout for our new office - in the basement of the library. What? Well, where else would you expect to find a cataloguing team?! Once we were installed, we made the space work or us and our processes. After a couple of years, we did some subtle move arounds when our "sister" team moved out. And it's stayed like this for quite some time.
During our time in the basement, and as a result of many other things (including, but not exclusively, the HVCats initiative, the preparation for the coming of RDA, the move from OPACs to discovery systems) it became [even more] apparent that few colleagues actually knew or understood what happened in a cataloguing department, and for cataloguers themselves, it was felt that the role was changing somewhat. Even when we were based in that other building, we realised the importance of promoting ourselves and our work, and so we initiated the Open Morning series of events which are still on-going today.
Our first foray into Open Mornings was a huge learning curve. It attracted a huge audience, and we found that some of our work was so complex that it took far longer to explain and do it justice than we had allowed for. To overcome this issue, subsequent events were themed, and the topics reduced, or targetted. Participants on our Open Mornings are always treated to something different: so in 2013 everyone received a party bag and copies of the READ-ability Initiative and PIC Project leaflets, whilst at the last event attendees received a #delaytheonsetofdementia -related item and swanky updated versions of READ-ability and PIC. Not sure what will the next event will bring, yet!!!
Where am I going with this? Ah, yes, to another building! Yes, cataloguing are again moving to another building, but this time we are in the good company of many other library colleagues. Open Mornings will take a different approach as some of our operations are split over two floors of the new building, and also in the library. Interesting times, as they say!
Interesting times also, happening over at the CILIP Conference. I must admit, I've surprised myself by feeling a tinge of envy of those who are in attendance. In truth, I haven't been to a full CILIP conference since about 2001, in Manchester (not a particularly easy place to get to), and I had great fun. I have more recently been to a couple of CIG conference (which I have to admit, were even more fun!!!) and had a thoroughly great time, but in all honesty, I haven't actually done much cataloguing since those exciting days when we moved to RDA.
When looking at this year's CILIP conference programme, I must admit, my out-of-work activities (gosh, that sounds awful!!! but what I mean is mostly my local history stuff - being on the committee of the Loughborough Archaeological and Historical Society, an Honorary Member of the Loughborough Library Local Studies Volunteers, a local tour guide, blogging weekly about Loughborough, writing a book - as well as trying to keep reasonably fit, etc., etc., etc.) seemed to be occupying much of my mind and my time, and I really thought I was feeling less committed to the profession than I had been, but on reflection, I've found this really isn't the case!
Yes, the fact that we're moving to another building, changing our working practices (you'll be surprised to learn that we are finally going to go shelf-ready - and you'll be surprised we already aren't!), yes, we are finally doing away with bits of coloured paper, and we're taking on new services etc. have all been occupying my work time, as well as following discussions on RDA and other library-wide issues, so I am committed, and would probably still get a lot out of the CILIP conference, despite the slow, relentless crawl towards retirement! I still have much to learn (whoever stops learning??), but I hope I still have a little bit to offer the profession.
Talking of "little", according to my Twitter replies, a good boss is bossy and contrary, as well as being determined, wise and kind! I'm hoping this describes me, but feel I need to add the following little miss-tree:
Showing posts with label CIG. Show all posts
Showing posts with label CIG. Show all posts
Thursday, 5 July 2018
Tuesday, 31 October 2017
Ethics and cataloguing
Application of Library of Congress
Subject Headings (LCSH)
to metadata associated with items
in library stock
In September 2014 I was lucky enough to attend the CILIP Cataloguing and Indexing Group conference entitled: "Metadata: making an impact", at which Ruth Jenkins delivered a lightning talk "Improving subject-based metadata for LGBTQ related young adult books." At the time this was an interesting view on an area that, to my knowledge had received little previous discussion [do let me know if you know otherwise], and was perhaps suggesting that young adults might benefit from being more easily able to discover resources that might reflect their own life experiences.
In September 2017 the
ALCTS ran an eforum entitled: “Power that is moral: cataloguing and ethics”,
which was based on a session discussing cataloguing ethics at the ALA Annual
Conference in June 2017. The ALA Code of Ethics was created in 1994, and ALCTS
created a specific code for their members in the same year.
Up for discussion was
the widespread use of LCSH in cataloguing records, how these terms are based on a Western code of
ethics, and how appropriate, or otherwise, their usage is today, particularly in relation to
equality.
Following up on this
discussion I discovered an article about a small group of students in the US
who felt that the use of the LCSH “Illegal aliens” was inappropriate. They got
together with library and information professionals and were successful in
persuading Library of Congress to withdraw the use of the term.
So, this term is no
longer recognised in the up-to-date LC database, however, as with any changes
to cataloguing and classification standards, there remains the problem of
legacy records – records already in a system, which retain the use of
out-of-date practices. The dilemma for most under-resourced cataloguing
departments is, do we spend time amending our metadata retrospectively, and if
so, how much time can we afford to divert from the cataloguing and
classification of new stock. Certainly here at DMU, our previous approach has
been to accept that there will always be a quantity of metadata that is
outdated.
However, there are
times when evidence of past practices need to be eradicated: this is one of
those times.
With a view to improving
our cataloguing and classification practices to better reflect current thinking
and provide better access to our resources for our customers, a search was
performed on the library catalogue using the term “Illegal aliens”. This search
produced a disappointing 12 results, disappointing because the outcome was
greater than zero.
Delving slightly deeper into the catalogue
revealed that the term “Illegal aliens” was picked up by the search as it
appeared as an LCSH, and as a result of these search results, cataloguers
began to investigate and amend the use of this particular LCSH.
The consideration of
this particular LCSH is the start of a bigger project to look at the
application of subject headings more broadly, particularly in relation to
equality, whilst at the same time allowing for those involved in the academic
study of a discipline to still be able to identify relevant resources
easily.
Labels:
ALCTS,
cataloguing,
CIG,
CIG14,
CILIP,
classification,
ethics,
illegal aliens,
LCSH,
Library of Congress,
metadata
Thursday, 2 October 2014
Metadata - Making an Impact, CILIP CIG conference
CILIP Cataloguing & Indexing Group Conference 2014
Metadata - making an impact
| Certainly made an impression on me! |
However, the Cataloguing and Indexing Group conferences are always so inspirational – and this year’s (2014) is no exception – so it’s well worth me taking the time to blog about it, so here goes …
This was my fourth CIG conference: I dipped my toe in the
waters way back in 2000 when the conference was held in Hereford, but found the
lure of small children (aged 8, 6 and 3 at that time) was too great for me to
take in much of the conference content. Time, as they say, flies, and it wasn’t
until 2010 that I was able to make it to another conference, but I sure am glad
I did! It was inspiring: It was beyond inspiring!! The people, the conference
content, even the location was inspiring and eye-opening, even though being
away from home for the first time in yonks was rather daunting (and, if I’m
honest, I’m still not hugely keen on being away from my family). The 2012
conference was no less inspiring, and despite RDA looming overhead (and the
knowledge that our OPAC would not be able to cope with changes to fields) I
managed to take away such a lot from that conference, so much so that I ended
up with a huge “to do” list, and am still, today, working towards achieving
some of those things!
To 2014! As ever, the conference was well-attended, the
programme interesting and varied and the location excellent! More than 70
cataloguers, librarians and a variety of other information professionals
gathered at the University of Canterbury for three days of intense debate and
discussion around the cataloguing and related issues of the day.
| The university library extension |
If there was ever any doubt about the contribution and impact that cataloguers, metadata specialists, or whatever you wish to call people who work in this area of our profession, make to the overall experience of the library user, then this doubt was completed expunged by the talks that were presented and the discussion that were had at this CIG conference, entitled: “Metadata – Making an Impact”. This three-day event, taking place on the beautiful campus of Canterbury University, was divided into four themes:
1. Impact
of Metadata Standards
2. Impact
on the Organisation
3. Impact
of Metadata on Users
4. Impact
of Metadata Professionals
and the presentations within these themes were a mixture of
full-length papers, and shorter, lightning talks, with a selection of poster
sessions on the afternoon of the 2nd day. The hard work of
participating in the conference was punctuated by the fun quiz on the first
night, the conference dinner on the second, and a choice of activities on the
final afternoon, including a demo of RIMMF, a visit to the University Archive to see the British Cartoon Archive, and a
visit to Canterbury Cathedral Library.
Attendees came from all walks of
library life – academic libraries, National libraries, public libraries and special
libraries – and also included suppliers of services to libraries. This meant
that there were opportunities to network with colleagues from many backgrounds
during the breaks – and boy, did we network, well, I certainly did, having
chatted with almost exactly half of the people who came along!
To review each of the
presentations in this blogpost would be too ambitious: It would make for a very
long read, and my time is limited. So, I shall try and pick out what were the
highlights of the conference for me: These may well be different from your own
highlights, so I’m looking forward to reading about your experiences too! I
believe presenters’ own write-ups of their presentations will be appearing in
an issue of Catalogue & Index, later this year.
1.
Impact of Metadata Standards
So, we were worried about the impact of RDA on our work. We
spent many hours reading and learning about it, discussing it and being trained
in it, and now we’ve adopted it. So just when you thought it was safe to come
look out from your RDA bib record, along comes something else to scare you:
BIBFRAME (and just in case you thought I was shouting, I’m not really, this is
how the phrase appears on LoC website (amongst others)).
Thomas Meehan, from UCL went out of his way to explain to us
exactly what BIBFRAME is and to put our minds at rest and reassure us that it
really isn’t as complicated as we might have thought! I love the idea of
triplets, for it appeals to my musical inclination, but I also love the idea of
linked data and all the opportunities that this brings to our world. It was
announced at the conference that Thomas was the well-deserved recipient of the
Alan Jeffreys Award for his fantastic work on demystifying linked data. Follow
these links for a very basic description of BIBFRAME and for a more detailed introduction to the concept and its applications.
Chris Biggs from the OU talked to us about the challenges
that were faced when trying to combine metadata from many different sources to
create the OU Digital Archive (OUDA). His description of adding various fields
to MARC records struck a chord with me, and it was somehow a relief to know
that I am not alone!
The focus of the next two talks was on RDA: Great to hear
that there are moves afoot to simplify the standard!!!
2.
Impact on the Organisation
Gosh, who’d ever have believed all
the work that goes on behind the scenes of television screens! Listening to
Laura Williams, we learned that the metadata managers at the BBC certainly have
their work cut out in making sure that every little bit of filming is easily
retrievable, because you just never know when someone might want it! And the
very idea of persuading other, non-metadata, staff to provide good quality
metadata in the first instance is simply admirable!
Your library service may well
contribute your serials holdings to SUNCAT, but did you realise how much work
goes on to get your data into a suitable format for sharing?! I know I
certainly didn’t, and, if I’m honest, I’m somewhat ashamed, listening to Natasha
Aburrow-Jones, of what little attention our serial records actually get. They
deserve more: Metadata matters. Food for thought for me.
As cataloguers we all want to get
it just right, but I’m sure none of us are under such pressure as Arwen Caddy
to get it right first time: As soon as she and her team have created a record
it is locked down, and can never be edited!
I don’t know about you, but in my cataloguing team there is a certain
degree of checking of work that goes on: Hopefully, there is not (and I’m sure
there isn’t!) a culture of “it’s ok to make mistakes as they’ll be picked up
later” but rather a desire to ensure we also get it right first time!
Before the start of sessions
pertaining to the third theme of the conference, there was a panel discussion
on e-book metadata. As you might imagine, there were many chestnuts here, old
and new, including use of ISBNs and eISBNs, overwriting of records, de-duping,
the repeated 020 field and $z, and the use of 035, 040 and 590! The overall
messages were: Analyse feedback from users; and we need to shout louder!!
3.
Impact of Metadata on Users
In a fit of pique I recently
deleted my own Pinterest account, but learning from Claire Sewell about the use
Cambridge libraries make of Pinterest, I now wish I hadn’t. Well, actually,
maybe now would be a good time to create an account for my own library, or even
hook into our institutional account? Claire has also produced a Storify of the conference.
Ruth Jenkins gave us an absolutely
fascinating talk on her analysis of the use of LCSH and social tagging to help
in the retrieval of sources based around LGBTQ issues – so, perhaps novels
aimed at the teenage market, where the central character is lesbian. There is
so much that can be learned from reading about people’s experiences, but this
can only be done if the reading material can be easily retrieved in the first
place. C’mon cataloguers: We have a responsibility here, to be inclusive!
We may think all our library
systems work just fine together, but what does a real researcher make of them?
Anne Welsh described the many frustrations she found, particularly with output
from our catalogue to our referencing software, whilst she was researching for
her PhD. Words I would use to describe Anne’s experience are: Gobsmacking;
Shocking; Probably preventable! Anne questioned the validity of feedback from
users: How do we know how representative those views are? [And I’d add,
particularly when those views come from a tiny proportion of our users.] She
asks, do we know what users are actually doing or trying to achieve when they
sit staring at a screen? Probably not, but shouldn’t we?
Anne’s presentation was a hard act
to follow - brilliant content, fantastic use of pictures: I thought I’d blogged
about our PIC Project, but on looking for the link I find I have made reference
to it, but never actually written the post! How disgraceful! So, very briefly,
our Protecting the Integrity of the Catalogue Project was
about ensuring that our catalogue accurately reflected what was on our library
shelves, and what we had access to. Activities undertaken that helped to PIC
included stockchecking, physical re-classification, withdrawing, binding,
repairs, relocations etc..
There followed the poster session.
This was held just outside the lecture room, and quite frankly, I was staggered
and so envious of the creations, which were just soooo visual. I’m afraid I
didn’t take any photos, so I’ll just list the titles of the posters from the
conference programme:
o
Using metadata from the
Institutional Repository for the REF submissions
o
Metadata quality checking:
Integration of workflows in relation to reading list software
o
The impact of
reclassification
o
Changing positions: New roles
making an impact
o
The impact of RDA in
Cambridge
4.
Impact of Metadata Professionals
If you’re using RDA at the moment
it’s likely that you learned this after having been trained to use AACR. But
what of those folk new to cataloguing who are starting their cataloguing
careers, and RDA is their first encounter with a cataloguing standard – digital
RDAers, perhaps? Deborah Lee set about analysing results from her experience of
training of two, new cataloguers in using RDA: How much training was needed?
How did this training differ from training that had previously been offered?
Some useful conclusions shared, and definitely something to think about when
embarking on training for new cataloguers.
So, mentions of the READ-ability
Initiative abound on my blog, but I realise I never got round to sharing the
whole thing! Record Enhancement to Aid Discoverability
was about improving LCSH, authorising name headings, re-classifying, separating
e-books from their hard copy records, submitting bib records to the
institutional repository, and acting upon Typos of the Day!
| My best attempt at being visual! |
I have written phrases in my notebook like: “rigorous application of project management methodology”; “appetite for appropriately managed risk”, but I can’t do justice, in this short blogpost, to the talk given by the Chair of CIG, Robin Armstrong-Viner, in which he wowed us all with his complete turnaround of backlogs of incoming stock, changing the way this was handled. With the systematic introduction and application of project management skills (and a generous supply of money) the work of the metadata department has become a shining example of what can be achieved.
The theme of project management
was continued by Celine Carty, who explained how she had applied the principles
of project management at Cambridge. She stressed the importance of
communication , especially with staff involved in doing work towards the
project, particularly if they were unsure of the benefits.
The final speakers of the
conference were from the university of Canterbury. Josie Caplehorne and Clair
Waller who explained how they had come from different library backgrounds to
work at the university and how their new role as metadata assistants was both
challenging and rewarding. For me, this
was a very uplifting and positive end to the conference.
It would be totally out of character for me not to apologise, so, having avoided the temptation at the beginning of this article, I will do so now: Please accept my apologies if you feel I have not done justice to your presentation: This is entirely my own failing, partly because my capacity for actually writing notes for the duration of the conference was not as great as in previous years, and the delay in me writing up those notes has meant that some hieroglyphics that made perfect sense at the time, are now completely unfathomable!
My final activity of the conference was a visit to Canterbury Cathedral Library where we were treated to some really choice items! Look, but don’t touch was very much the order of the day, and we did! We peered through the glass with awe at the collections of material the librarian had kindly unearthed for us: And were thrilled to be able to touch some of the bookcases that so very, very old! Many thank to CIG for organising this visit, and to the cathedral librarian for taking the trouble to show such a large group of us around!
As I stepped out of the cathedral into
the busy town of Canterbury, a plan formed in my mind: A cataloguing plan?
Well, yes, but also a plan to re-visit Canterbury as a tourist rather than a conference-goer!
Thursday, 27 February 2014
Getting used to a new catalogue interface
If you’ve been used to using the same catalogue interface
for the last 10 years, the idea of learning the vagaries of searching a new
catalogue interface could be quite daunting.
This was the position I recently found myself in. I wasn’t daunted, but I was conscious that our new catalogue didn’t quite operate in the way as our old one, and often didn’t produce the results I would have expected. So, I wondered how other library staff were getting on with it: Did they find what they were looking for? Did they find searching easy? Did they wonder about their unexpected results? Were they frustrated by anything? Did they like the new interface? Did they think our users would find it easy to use?
Each member of the Bib Services team was available between the hours of 10am and 4pm to answer any questions that anyone who came down brought with them. We also invited one of our colleagues from the library IT side of our operation to come down and help answer questions. Having an extended drop-in time meant that most people were able to come along, and could fit their visit around their scheduled front-of-house activities without having to excuse themselves from the rota, and likewise Bib Services staff could still undertake their own rota duties but there would still be some of our staff available throughout the event. Front-of-house duties can be a difficult obstacle to overcome when sessions are offered that are potentially of interest to all members of library staff – someone has to staff the desks/counters!
As well as the email publicity, we placed a poster on the
staff noticeboard, and a poster on the office door, and a welcome poster above
the “welcome desk”. One member of the Bib Services team very kindly offered
to go around all the other offices and remind people that the event was taking
place, and personally inviting them down to take advantage of our offering.
This actually proved to be the most successful part of the advertising: Nothing
quite like the personal touch!
We also sent out a reminder at about 2.15pm:
At the end of the event we sent out a thank-you message, and a suggestion about what might happen next:
Following the familiarisation event, a number of further questions were received and answered via email. But, I wanted to go further! In our world, the world of cataloguing and technical services, we are used to taking part in e-forums, and this was what I wanted to do next, to give people another opportunity to find out more about the new library catalogue interface.
This was the position I recently found myself in. I wasn’t daunted, but I was conscious that our new catalogue didn’t quite operate in the way as our old one, and often didn’t produce the results I would have expected. So, I wondered how other library staff were getting on with it: Did they find what they were looking for? Did they find searching easy? Did they wonder about their unexpected results? Were they frustrated by anything? Did they like the new interface? Did they think our users would find it easy to use?
So many questions!! Wouldn’t it be good if we could pool our
knowledge and share our searching hints and tips with each other, to minimise
the re-inventing of wheels, and to give all staff access to the same knowledge.
How would this best be done? A stand up and talk lecture? Booking a lecture
theatre and allocating each member of staff a pc on which to try things out?
Compiling a written list of hints and tips, and circulating this to everyone?
Hmmm. And then it came to me!
The cataloguers had spent rather a lot of time using and
getting used to the new interface in relation to the changing cataloguing
standards (i.e. from MARC21 to RDA) and so perhaps we were the ones
best placed to host a sharing event! So we did! And it worked really well!
This is what we did: We offered an open day with a
difference!
We sent out an email invitation to all library staff:
Dear All,
On Tuesday
11th February, the Bibliographic Services Office will be
hosting a
Catalogue interface familiarisation event
This event
will take the form of an “open house”, between the hours of 10 and 4.
You are
invited to come down to our office on Tuesday 11th Feb, anytime
during the hours of 10 and 4, when you are not on front-facing duties, and
bring your catalogue queries and questions, likes and gripes with you!
You will be
able to share any worries and concerns, as well as any comments and questions
you may have, with any member of the team. We will do our best to address any
concerns and answer any questions on the spot, but in the event that we don’t know the answer we will
investigate and get back to you as soon as possible after the event as we can.
If you are
not at work on this day, or you work evenings/weekends, I will be available to
answer your questions on the evenings of Monday 10th Feb (5-8) and Wednesday
12th Feb (4-6.30), in the LGF Office.
We look
forward to seeing!
Lynne
And followed this up with a reminder at 10am on the day of
the event:
Just a
quick reminder that this event opens today at 10am and continues throughout the
day until 4pm. Everyone is very welcome!!
Lynne
Each member of the Bib Services team was available between the hours of 10am and 4pm to answer any questions that anyone who came down brought with them. We also invited one of our colleagues from the library IT side of our operation to come down and help answer questions. Having an extended drop-in time meant that most people were able to come along, and could fit their visit around their scheduled front-of-house activities without having to excuse themselves from the rota, and likewise Bib Services staff could still undertake their own rota duties but there would still be some of our staff available throughout the event. Front-of-house duties can be a difficult obstacle to overcome when sessions are offered that are potentially of interest to all members of library staff – someone has to staff the desks/counters!
So, the idea was that when people arrived in the Bib
Services office they could chose who from the Bib Services team they wanted to
talk to, and they could chose if they wanted to do this on a one2one basis or
as a small group (no more than three people to a group). This meant that people
could choose to talk to people in the team who worked at a similar level (e.g.
Information Assistant to Information Assistant), or to people they already had
a good relationship with, or people who they thought might be better able to
answer their questions.
Also, when visitors arrived, they were greeted by a member of
the team who gave them a sheet of hints and tips that had already been
compiled, and offered them bribes, sorry, I mean sweets! Each member of the
team also had a plate of biscuits or a bowl of sweets from which visitors could
help themselves. In the event that no-one was immediately available to greet,
there were also some games and things to do on the “welcome desk” so that no-one needed to feel left out.
| "Reception desk" - a couple more games were added later! |
We also sent out a reminder at about 2.15pm:
Just a
reminder that the catalogue familiarisation event finishes at 4pm today, but
there’s still plenty of time to come down and share your likes and gripes with
us!!
Hope to see
you shortly if you haven’t already come down.
Lynne
For the whole day there was a buzz in the office like I’ve
never witnessed before! And, judging by the feedback forms we received after
the event, it seems most people not only had their questions answered, and
learned a bit more about the new catalogue interface, but they also seemed to
enjoy the event!
Some of the strengths of the event, as evidenced by the
feedback included:
- one2one attention
- the informality
- convenience of drop-in
- expert help and advice
- ease of asking questions
We had about 25 visitors over the day, and received about
68% of feedback forms returned, and out of a possible score of 340 points we
received a healthy 298.
At the end of the event we sent out a thank-you message, and a suggestion about what might happen next:
Dear
All,
Many thanks
to those of you who came down to the LGF Office and took part in the catalogue familiarisation event. As I suspected, we in Bib Services learned a lot from
you, and I hope you learned enough from us to make your visit worthwhile.
If you had
any queries that we were unable to answer on the spot, these will have been
passed to me and I am currently working my way through them, and at the same
time using your questions as a basis for extending the FAQs we had already
compiled. This may take me a little while though, so I hope you will bear with
me.
If you came
to visit us, I’d be ever so grateful for your feedback, and I have attached a
feedback form in case you didn’t get one on your visit.
Many thanks
for your support,
Lynne
A couple of days later I was able to email out to all staff
a list of questions and answers that had been received on the day of the event.
Where there were unanswered questions, or questions that needed further
investigation, these questions were included with suggested action points.
Following the familiarisation event, a number of further questions were received and answered via email. But, I wanted to go further! In our world, the world of cataloguing and technical services, we are used to taking part in e-forums, and this was what I wanted to do next, to give people another opportunity to find out more about the new library catalogue interface.
Unfortunately, the timescale was too tight to create an
email group of which all library staff would be a member, although the
advantages of such a group would be that the email list would include an
archive accessible to all. In the end, I used my own email account, and
advertised that I would be at the end of my email to answer any catalogue
questions, during a two-hour period on a specific day. As you know, with the
ALCST and CIG e-forums, these are structured around a specific set of
questions, but I decided against any specific format, and simply accepted any
questions that were posed of me.
The event was publicised on email:
Dear All,
As a
follow-up to the library catalogue familiarisation event of last week I would
like to offer you a different opportunity to share your comments and queries
about the catalogue.
On
Wednesday 19th February, between the hours of 10am and 12 noon, I will be at
the end of my email to answer any questions you may have, and to take your comments on the new
library catalogue interface. As these emails will be coming in along with all
my other regular emails, please adopt the subject line “library catalogue
comments” so I can easily identify your email and respond quickly.
If you are
not able to participate tomorrow, please do send your comments to me at any
time to suit you, but be aware that, although I will respond, it may not be
immediately.
I look
forward to hearing from you tomorrow,
Lynne
In the event, we had about 5 different library staff
emailing a total of about 8 different questions. I answered all the questions
myself apart from one, which I referred to the only other cataloguer who was in
the office at the time. Again, all questions and answers were recorded and
issued to staff, like the results of the previous events.
As with the previous event, questions were received after
the scheduled event, and these were also answered and included in the feedback.
Again, staff seemed pleased to be offered the opportunity to ask their
questions in the knowledge that someone was listening and likely to provide
them with an answer.
As a result of all this activity, the Bib Services team is
planning to create an extended FAQ for library staff in the use of the new catalogue
interface, based on the questions and answers that were received at the various
events. I am also going to suggest that we create a new library email list that
can be used like an e-forum, for discussion about new services etc..
Overall, I think the two activities were quite successful, and I would hope to run similar events the next time we move to a new service.
PS The box labelled “Open me!” on the “welcome desk” contained loads of different quotes about libraries, catalogues, and cataloguers!
PS The box labelled “Open me!” on the “welcome desk” contained loads of different quotes about libraries, catalogues, and cataloguers!
Labels:
Bibliographic Services,
catalogue,
cataloguers,
CIG,
e-forums,
library staff,
training
Thursday, 17 January 2013
What's in store for 2013?
Over the last couple of months I’ve written about half a dozen blogs – in my head, that is! Interesting topics keep whizzing into my head, but before I’ve had time to commit them to a blog, something else has whizzed in to replace it! Oh for more hours in a day, more days in a week, more weeks in a month etc.!
2013 is already proving to be a year of change, a year of development and a year of trying to keep up!
We have team open mornings coming up shortly, but before that we are considering (by which I mean evaluating and adjusting) our team delivery plan. This is no mean feat: in order to evaluate and adjust, we need to measure if we’ve come up to scratch against the current plan, and only once we’ve measured can we then think about evaluating (have we done what we said we would, and if not, why not, and what do we need to do to achieve our goals) and then adjusting if the plan seems unrealistic, i.e. overly optimistic or if we are considerably exceeding our goals!
Once we’ve done that we can then use our READ-ability Initiative* and PIC Project* to draw colleagues in to see what goes on in a Bibliographic Services team: Some things they’ll be aware of, some they’ll know quite a bit about, but I’m pretty sure some of what we do will come as a big surprise!!
And hot on the heels of all this comes our RDA planning, training and implementation! Not much to worry about there then!! Following the excellent CIG e-forum on RDA, we at least have a reasonable idea of what to expect with RDA, and our next cataloguers’ meeting will be an RDA-themed one, at which we will certainly have plenty to talk about! As for training, well, we have a plan for several layers of training: specific, detailed training for cataloguers; slightly less detailed stuff for other Bib Services staff, but with a specific focus for information assistants who directly support the cataloguers; and a session much more focused on changes to OPAC for colleagues in the rest of the library. Phew, we are going to be busy!
That will probably take us up to Easter! I’m trying not to think beyond that; to do so would probably cause meltdown!
On a personal level, I’ve decided not to take part in the Six Book Challenge. A recent blog post from Woodsiegirl persuaded me that I really didn’t have to take part. Last year I read a trilogy that I had been meaning to read for about 30 years, and was so surprised/disappointed/upset as this experience completely changed my view of the area in which I grew up to the extent that I’ve almost stopped reading: I’m sure this wasn’t what the Six Book Challenge intended!
You may have noticed that the cataloguers’ wiki has only sporadically been updated recently. This is something I’m not happy about, but has come about for a variety of reasons: I’ve been finding interesting snippets to add whilst I’ve been using my tablet, but as yet, I haven’t discovered how to copy/paste useful links so that I can pick them up on my pc; work has been really busy, so finding time to update the wiki whilst at work has been almost impossible; and I’m doing a course at the moment which, as I’m sure you can imagine, is taking up more of my time than I anticipated. I am adding just a few links at a time, but do have every intention of updating more frequently soon. I’ve also reduced my Twitter activity a bit too as I was finding far too much stuff of interest and getting soooo side-tracked!! No doubt, I’ll soon start to miss the interaction, especially with those wonderful cataloguing chums who know all about RDA!
Ok, that's all for now as I must go and do some research!
*Planning to share more detail about these in a future post.
Thursday, 13 September 2012
Quick post about CIG12
CILIP Cataloguing and Indexing Group conference,
10-11 September 2012, Sheffield University
The value of cataloguing
The CIG conference this year was organised around a consideration of what was believed to be the value in cataloguing, and this, naturally, also covered the value of the cataloguer and his/her skills, and how these might be changing and developing. In these challenging economic times it was simply amazing to see over 100 cataloguers (a manifestation? Jardine) gather amongst friends, to consider their role.
The conference was a mixture of longer presentations and short, lightening talks, all on issues of interest to the cataloguing community. The four main themes in this 2-day conference were:
- Working with new standards
- Working co-operatively
- New challenges for cataloguers
- Developing working practices
Grouping talks into themes helped to ensure that a wide range of topics were covered. These included:
- RDA;
- cataloguing in times of change and in times of austerity;
- institutional repositories;
- collaborative working;
- historical perspectives on cataloguing;
- shelf-ready;
- re-classification;
- high visibility/marketing of cataloguing and cataloguers;
- the changing role and the development of cataloguers;
- special library work.
As you might imagine, I have made copious notes and it is going to take me quite some time to work through them all, but I think it will be well worth me reminding myself of things that were said that, for me, ranged from being interesting, through useful, to vital!
So, really I suppose I’m using this particular blog post as a *note to self* and to serve as a reminder of the main things that struck a chord with me, and things I want to follow up. If I get time later, I will report back on selected talks in more detail. So, there are loads of things I want to read up about, there are hundreds of things I want to think about (see my previous blog post on my learning style: This will explain my need to procrastinate!), and there are some potential quick wins, things I think I can start to do more or less straight away.
My action points are to:
- Read the JISC Impact Data blog (I should have done this already as we were a partner institution in Phase 1!)
- Check our new books listing is working and appropriate
- Investigate that stats course!
- Make sure no.3 child uses the library before he goes to uni and it’s too late!
- Decide whether or not to upgrade legacy records when convert to RDA (or maybe the LMS supplier will be able to affect this automatically?)
- Refresh self by reading up on Cutter/Paris principles, FRBR
- Consider the (hidden) cost of (not) implementing RDA
- Consider the cataloguing axiom (discoverability rather than rules) and importance of cataloguer’s judgement
- Investigate Google Refine, Web 3.0
- Consider the rhizome!
- Consider the weeding of videos (in relation to rarity)
- Checkout membership of COPAC
- Participate in the CIG RDA e-forum
- Check progress of our order for toolkit, checkout the “essentials” webinars, the RDA website (LC training is available to us) and Lauren Bradley’s googledoc checklist
- Look out for CILIP VLE, CIG NACO funnel, cat23 (take up that offer of podcasting training)
- Discuss RDA with lots of different people (e.g. suppliers (records, shelf-ready, LMS and RDN), partners, colleagues and library management)
- Checkout library typos of the day
- Consider the idea that “Good enough isn’t good enough”
- Investigate automatically getting our theses records from DORA to the library catalogue
- Get our process instructions onto wiki/libguides etc.
- Measure the “backlog” in book costs (£s)
- Avoid smug tweaking of catalogue records
- Consider the idea that global changes equal consistency
- Consider turning our team delivery plan into a service-level agreement
- Consider the idea of the “do something different day”
- Remember that cataloguing is about increasing access and discoverability
- Remember that implementing RDA is the first step on a road that will lead our data to “play nicely” with other data.
- Checkout the LMS user groups/meetings
- Re-investigate OCLC Classify
- Think about inside-out cataloguing – promoting stuff that our institution produces
- Gather usage stats for streamed videos
Maybe I'll have managed to do all this by the time of the next major CIG conference in 2014! See you there!
Post Script: Remember to check those useful RDA links!
Post Script: Remember to check those useful RDA links!
Thursday, 21 April 2011
RDA overdrive!
These last couple of weeks seem to have been all about RDA!
Firstly, I accidentally came across the RDA listserv and joined up! This has been quite a revelation to me - the depth of feeling for and against RDA, and the volume of conversation that is taking place about RDA! I haven't been able to keep up with all the emails, but at least I know they are available now.
Then came the CILIP Executive Briefing on RDA held, last week at CILIP headquarters. Not sure that I'm allowed to say much about what was reported at that meeting as there is to be a discrete website for attendees, which will go into the full detail. So, as a taster for anyone who might be interested, here is the programme. For me it was a very worthwhile session to attend as it gave me an update on where we are with RDA, some useful pointers as to where we might end up, and a chance to see what others were doing in the field of RDA. I cannot remember the last time I went to anything at CILIP HQ but as a venue I thought it was excellent, and the lunch was extremely good. This was also a good opportunity to catch up with librarians who were interested in the same areas as me, and to meet some of my new Twitter friends as well as folk I'd previously met at the CIG conference etc..
At the beginning of this week the CIG held its first e-forum - on RDA! Two days of conversations around RDA - adoption, training, LMS supplier and book supplier positions were amongst some of the topics considered. As a discussion format this worked really well, as one was able to dip in and out over the two days, and either lurk or make a contribution.
Drawing from these three recent "events" I now have a better understanding of RDA and how to go about training the team to use recognise and use RDA, so thanks to everyone involved in any of the above things!
Firstly, I accidentally came across the RDA listserv and joined up! This has been quite a revelation to me - the depth of feeling for and against RDA, and the volume of conversation that is taking place about RDA! I haven't been able to keep up with all the emails, but at least I know they are available now.
Then came the CILIP Executive Briefing on RDA held, last week at CILIP headquarters. Not sure that I'm allowed to say much about what was reported at that meeting as there is to be a discrete website for attendees, which will go into the full detail. So, as a taster for anyone who might be interested, here is the programme. For me it was a very worthwhile session to attend as it gave me an update on where we are with RDA, some useful pointers as to where we might end up, and a chance to see what others were doing in the field of RDA. I cannot remember the last time I went to anything at CILIP HQ but as a venue I thought it was excellent, and the lunch was extremely good. This was also a good opportunity to catch up with librarians who were interested in the same areas as me, and to meet some of my new Twitter friends as well as folk I'd previously met at the CIG conference etc..
At the beginning of this week the CIG held its first e-forum - on RDA! Two days of conversations around RDA - adoption, training, LMS supplier and book supplier positions were amongst some of the topics considered. As a discussion format this worked really well, as one was able to dip in and out over the two days, and either lurk or make a contribution.
Drawing from these three recent "events" I now have a better understanding of RDA and how to go about training the team to use recognise and use RDA, so thanks to everyone involved in any of the above things!
Labels:
cataloguing,
Cataloguing and indexing group,
CIG,
CILIP,
e-forum,
listserv,
LMS,
RDA,
Twitter
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